FAQ

Frequently Asked Questions on Mr & Mrs Vintage Typewriter website.


For those wondering if vintage typewriters are mystical beasts or just gloriously analogue machines with slightly dramatic personalities.

 

🛠 Are your typewriters fully working?


Yes, of course. This isn’t a museum of sadness or eBay find.


Every typewriter we sell is:
• Restored professionally & lovingly by hand.
• Mechanically serviced: bell dings, carriage glides, keys respond like they’ve had therapy
• Comes with a fresh ribbon (no dry drama)
• Battle-tested before shipment—if it won’t type our test letter, it doesn’t leave the nest
We do not sell typewriters that "sort of work if you bang on them like a caveman." Fully functional or it doesn’t make the cut. Unless the description mentions otherwise. 

 

🌍 Do you ship internationally?

Yes—we practically specialize in it. As of today, we’ve shipped typewriters to 69 countries and counting, across hundreds of cities, states, islands, and inexplicably remote outposts. Wherever you are, there’s a good chance we’ve already sent a typewriter somewhere nearby (or somewhere even wilder).

Here’s just a snapshot:

• USA: From Manhattan New York penthouses to mountain cabins in Alaska and volcano-adjacent villages in Hawaii. Not less than 400 typewriters sold within the State of California. 

• Canada: From Toronto's towers to Montreal’s art-soaked corners and the misty charm of British Columbia—we’ve shipped far and wide. We’ve covered Yukon’s snowy quiet, the prairies of Manitoba and Saskatchewan (yes, Saskatoon, we see you), and every province —Alberta, Quebec, New Brunswick, you name it. If it has a mailbox, we’re on it

• Europe: From Norwegian fjords to sun-drenched villas in Greece, including every stop where people still write like it matters

• Asia & Middle East: Hong Kong, Singapore, Japan, South Korea—and always adding the sparkle of Dubai and Abu Dhabi, plus major cities across Saudi Arabia, Qatar, and Bahrain. If there's sand, skyline, or stationery, we've probably shipped there.

• Australia & New Zealand: Coast to coast, from Sydney to Perth and even Hobart in Tasmania. Not to forget major cities like Wellington, Christchurch and Auckland.  
• South America & Africa: Yes, including Peru, Colombia, South Africa, and more rugged spots that even Google Maps blinked at.


Every shipment is double-boxed, foam-padded, and swaddled like a relic on its way to the archives. We package your machine like it’s auditioning for a high-speed stunt role—and most arrive looking exactly like they left us: smug and perfect.. Our packaging is so secure, some customers say unboxing it felt like cracking open a safe—with better rewards in

 

⏳ How long does delivery take?


Here’s the general timeline, assuming no pirate delays or customs tantrums:
UK: 1–2 working days
Europe: 3–6 working days
USA/Canada: 1–2 working days (express) , 3–5 working days (standard)
Everywhere else: 4–9 working days
All shipments come tracked and insured. We’ll send your tracking number faster than you can say "click-clack."

 

🚀 Do you offer express or next-day delivery?


Absolutely. If your next novel can’t wait:


• UK: Next-day tracked delivery 
• USA: Next-business-day to most major cities via FedEx. 
• Rest of world: Express courier options available at checkout
• Orders usually dispatch same-day or within 24 hours
If you’re in a hurry, tell us.

 

💳 What payment methods do you accept?


We accept:
• Visa, Mastercard, Amex (the usual plastic suspects)
• PayPal (for those who don’t trust the future)
• Apple Pay / Google Pay (tap like a tech wizard)
• Klarna (buy now, feel no regret until your second novel)
All secured via Shopify’s encrypted checkout. We don’t see your info. 

 

🔧 What if my typewriter has a problem?


We’re obsessive about quality, but life happens—and occasionally, so do postal mishaps or a moody carriage return.

If your typewriter isn’t working quite right:

• Let us know within 30 days of delivery 

• We’ll work with you to diagnose the issue and offer a repair, replacement, or refund depending on what’s gone rogue We guarantee functionality, not frustration.

If your machine decides to act like a divo, we’ll step in like the stage manager we are.

 

🧼 How do you restore your typewriters?


Like artists with wrenches. Here’s what we do:
• Full disassembly and deep clean (yes, Q-tips are involved)
• Replace parts like feed rollers, rubber feet, and hard platens
• Polish metal, buff paint, realign internals
• Lubricate (professionally done and where needed) , tension-check, test like obsessed lunatics
• Load a fresh ribbon and type like Hemingway possessed us

 

📸 Can I request extra photos or a demo?


Absolutely. We’ll do our best and within 24 hours:
• Glamour shots from any angle
• A video of your exact machine typing like a boss
• A photo with it spelling out your name, for pure narcissistic delight
We’re not shy. These typewriters deserve their moment.

 

✉️ What’s included in the box?


Every shipment includes:
• The typewriter (obviously) & any ordered additional typewriter accessories. 
• A fresh ribbon, locked and loaded
• A note from us—on your actual machine, if requested
• Ridiculously good packaging you’ll feel guilty throwing away

 

🎁 Can I personalize my order?


Yes, and we encourage it. You can get:

• A typed gift message (add it at checkout)
• A name or secret message typed on the machine itself

Just message us after purchase & before shipping if you forgot to include it. We’re surprisingly accommodating.

 

📍Where are you based?


Our workshop is in the Milton Keynes, United Kingdom. But our typewriters get more air miles than most influencers. We ship typewriters worldwide, every day, no drama.

 

🧑💻 I still have questions…


Ask away. Email us, we actually answer.

Whether you’re an author, a collector, or just trying to impress someone at a coffee shop, we’re happy to help.

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